Crew Management

Crew X7: Crew Management Software

One system from crew recruitment to exit. Crew X7 handles recruitment, interviews, pre-joining documentation, sign-on and sign-off planning, training records, appraisals, promotions and retention, with artificial intelligence planning crew changes based on your company rules.

  • STCW
  • MLC 2006
  • SIRE 2.0
  • RISQ 3.2
  • PSC & Flag
  • TMSA 3
  • DryBMS
  • Part of Marine X7
  • ISO 9001:2015, ISO 27001:2022 & CMMI Level 3 certified team
  • 2,200+ vessels use Marine X7 products
Crew X7 dashboard
Part of Marine X7
AI-powered insights
Ship-shore sync
2,200+ships use our software
70+ship owners & managers
100%client retention
Approvals: ClassNK, IRClass, RightShip, Marshall Islands Registry, ISO 9001:2015, ISO 27001
01What has changed

Inspectors now test the crew, not just the crew list

Holding the right certificates is still the minimum. Vetting and inspection schemes now look at whether each seafarer is competent, experienced and familiar with the ship, and whether the company can show how it selected, trained and appraised them.

STCW

Certificates of competency, endorsements, medical fitness and specialised training all have their own validity periods, and a lapse in any of them can stop a seafarer from serving.

MLC 2006

Seafarer employment agreements, recruitment and placement, repatriation, hours of rest and welfare are all regulated, and records must stand up to Flag and Port State inspection.

SIRE 2.0

Inspectors interview crew and observe them at work, and observations can be raised against the human element. Officer experience is reported through the inspection questionnaire and checked against charterer expectations.

RightShip RISQ 3.2

RightShip inspections of dry bulk vessels look at crew familiarisation, training and competence as part of the vessel's safety picture.

PSC & Flag

Port State Control checks certificates, manning against the safe manning document and MLC compliance, and gaps can lead to deficiencies or detention.

TMSA 3 & DryBMS

Both frameworks expect documented recruitment, selection, familiarisation, appraisal, promotion and retention processes for ship personnel, with performance measured over time.

02The pain it causes

What crewing is costing ship managers today

Crewing teams carry heavy administrative load, and the cost of a wrong or late crew change shows up onboard and in inspections.

Planning by spreadsheet

Reliefs are planned across spreadsheets, emails and memory, so contract end dates slip and vacancies are filled at the last minute.

The wrong person for the job

Without a single view of experience, appraisals and documents, it is hard to pick the best-suited candidate for each replacement.

Documents that expire unnoticed

Certificates, visas and medicals are tracked in different places, so a lapse can surface only when a seafarer is about to join.

Duplicated work

The same seafarer data is typed into recruitment, travel, payroll and training records, creating redundancies and errors.

Losing good seafarers

Without appraisal and promotion history in one place, the people you want to retain are not always the ones you plan around.

Audit evidence on demand

When TMSA, DryBMS or a charterer asks how crew were selected and appraised, the evidence has to be pieced together.

03How it is managed today, and how it should be

Separate tools for every step of the crew lifecycle — or one record per seafarer, from first contact to re-joining

Crew management should follow each seafarer through a single system that plans ahead and keeps evidence automatically.

Today
With Crew X7
Recruitment handled through email, walk-ins and paper application forms
Online and offline recruitment feeding a single candidate record
Interviews recorded in notes that are hard to find later
Structured interview workflows with the outcome recorded once
Sign-on and sign-off planning in spreadsheets maintained by individual planners
Sign-on and sign-off plans that flag vacancies and reliefs due well in advance
Pre-joining checklists emailed back and forth with seafarers and agents
Pre-joining documentation and onboarding tracked to completion
Training records, appraisals and promotions held in separate systems
Training, appraisals and promotions linked to the same seafarer profile
Reports for management and auditors assembled by hand
Planning suggestions that follow company rules, with an auditable log of every decision
05Why Crew X7

What sets Crew X7 apart for your fleet

Crew X7 is built to be the smartest crew management system on the earth and in the oceans. It significantly reduces redundancies and the time taken to plan crew for vessels, helps allocate the right person to each replacement and manages complex crew accounting.

01

Lead to re-joining in one system

Crew X7 works from the first lead through successful recruitment, service onboard, exit and re-joining, so nothing is re-entered.

02

AI crew planning on your rules

Artificial intelligence suggests crew plans based on company rules, so the right person is lined up for each relief.

03

Auditable by design

Interview records, appraisals, promotions and integrated email are logged, giving auditors and charterers a clear trail.

04

Integration ready

Crew X7 is ready to integrate with other systems, with a learning management system and crew mobile apps available as add-ons.

  • Key features
  • Single system from crew recruitment to exit
  • Crew recruitment, online and offline
  • Reception management
  • Crew onboarding including documentation
  • Interview workflows and records
  • Vessel sign-on and sign-off planning
  • Pre-configured pre-joining documentation
  • Onboarding activity tracking
  • Training records
  • Crew appraisals
  • Crew promotions
  • Retention management
  • Artificial intelligence for crew planning based on company rules
  • Reports and analytics
  • Integrated email drafting and sending
  • Auditable logs
  • Integration ready for other systems
  • Add-on: learning management system
  • Add-on: crew mobile apps
06Proven safety and return on investment

Better crew decisions, less crewing admin

The safety return from Crew X7 comes from putting competent, well-prepared seafarers on the right ship. The financial return comes from fewer redundant tasks, faster planning and fewer last-minute crew changes.

2,200+vessels using Marine X7 products
70+ship owners and managers as Synergetic clients
100%client retention across Synergetic solutions

Right person, right ship

Planning on company rules with appraisal and training history in view reduces the risk of placing an unsuitable or under-experienced officer onboard.

Hours saved in the crewing office

One record per seafarer, pre-configured pre-joining documents and integrated email remove repeated data entry and chasing.

Fewer findings on crew matters

Complete onboarding, training and appraisal records give a ready answer to TMSA, DryBMS and inspection questions about crew selection and competence.

07AI, pattern recognition and ease of use

AI crew planning that follows your company rules

Crew X7 applies artificial intelligence to the most time-consuming part of crewing, and keeps the screens simple for planners and seafarers.

AI built in Pattern recognition Designed for seafarers

AI crew planning

Plans are generated based on company rules, so vacancies and reliefs due are matched with available seafarers without manual cross-checking.

Visual planner

A timeline shows who is onboard, whose relief is due and which positions are vacant, by vessel and rank.

Reports and analytics

Crew data across recruitment, appraisals, promotions and retention is available for reporting and trending.

Designed for ships and seafarers

Easy screens for the crewing office, with crew mobile apps available as an add-on for seafarers.

08Real-time dashboards and analytics

See every vessel's crewing plan at a glance

The crew planner shows onboard crew, reliefs due and vacancies across vessels and ranks, alongside available seafarers.

Crew X7 crew planner showing a timeline of positions by vessel and rank with onboard, relief due, planned and vacant status, filters for date range, vessel, rank and nationality, and a list of available crew
  • Onboard, relief due and planned status by vessel and rank
  • Vacant positions highlighted across the planning period
  • Available crew list for drag-and-drop planning
  • Filters by date range, vessel, rank and nationality
09Our approvals

Built by an ISO 9001, ISO 27001 and CMMI Level 3 certified team

Crew X7 is part of Marine X7 by Synergetic Shipping Technologies, which is certified to ISO 9001:2015, ISO 27001:2022 and CMMI Level 3. Our class-approved products are DigiMoor X7 and Work-Ship, and PMS X7 is also Class approved.

  • ISO 9001:2015 quality management
  • ISO 27001:2022 information security
  • CMMI Level 3
  • Part of the Marine X7 suite
  • Suite includes class-approved DigiMoor X7, Work-Ship and PMS X7
Approvals and certifications: ClassNK, IRClass, RightShip, The Marshall Islands Registry, ISO 9001:2015 and ISO 27001
10Our clients

Trusted by 70+ ship owners and managers

2,200+ ships use our software, and 3,100+ ships use our software and services every year, with 100% client retention.

Preferred by the World's Leading Ship Owners and Managers

With 100% client retention since inception, we're trusted by LNG, LPG, Oil, Chemical, Bulk, Container & Specialized Fleets globally.

AMPTC - Arab Maritime Petroleum Transport Company
International Andromeda Shipping
Carbon Shipping
Dockendale
Fleet Management Limited
Fratelli Cosulich Marine Energy
The Great Eastern Shipping Co. Ltd.
Ishima
K Line - Kawasaki Kisen Kaisha
MISC Berhad
MM Solutions
MOL - Mitsui O.S.K. Lines
Orkim
Red Sea Marine
SalusTech Maritime Safety
SCI - Shipping Corporation of India
Seven Islands Shipping Limited
Thenamaris
Wilhelmsen
Meiji Shipping Group
Minerva Marine Inc.
Hafnia
Scorpio Group
Bahri
BSM - Bernhard Schulte Shipmanagement
Nakilat
AMPTC - Arab Maritime Petroleum Transport Company
International Andromeda Shipping
Carbon Shipping
Dockendale
Fleet Management Limited
Fratelli Cosulich Marine Energy
The Great Eastern Shipping Co. Ltd.
Ishima
K Line - Kawasaki Kisen Kaisha
MISC Berhad
MM Solutions
MOL - Mitsui O.S.K. Lines
Orkim
Red Sea Marine
SalusTech Maritime Safety
SCI - Shipping Corporation of India
Seven Islands Shipping Limited
Thenamaris
Wilhelmsen
Meiji Shipping Group
Minerva Marine Inc.
Hafnia
Scorpio Group
Bahri
BSM - Bernhard Schulte Shipmanagement
Nakilat
11Case studies, resources and articles

Learn more about Crew X7

FAQ

Questions about Crew X7

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Ask our team
What is Crew X7?

Crew X7 is crew management software from Synergetic Shipping Technologies that covers the full crew lifecycle from recruitment to exit and re-joining. It includes recruitment, interview workflows, pre-joining documentation, sign-on and sign-off planning, training records, appraisals, promotions and retention, with artificial intelligence for crew planning based on company rules.

Does Crew X7 support online and offline recruitment?

Yes. Crew X7 supports crew recruitment online and offline, with reception management, interview workflows and records, and onboarding including documentation.

Does Crew X7 integrate with other systems?

Yes. Crew X7 is integration ready for other systems and works with Training X7, which is integrated with the crew management system. A learning management system and crew mobile apps are available as add-ons.

Can Crew X7 be used on its own?

Yes. Any Marine X7 module, including Crew X7, can run standalone, and other modules can be added later.

12Get in touch

See Crew X7 planning your own fleet

Book a walkthrough with our team. Bring one vessel's current crew list and we will show you how Crew X7 plans reliefs, tracks documents and keeps the records auditors ask for.