Our Policies

SYNERGETIC is committed to providing safe and long‑lasting solutions to the shipping industry. We work together towards a common goal which reflects our commitment to delivering the highest standards of health and safety, in a workplace where our co‑workers can develop to their full potential. This is all governed by our high ethical standards and a dedication to continuous environmental improvement.

Safety & Health Policy

SYNERGETIC is committed to provide a safe and healthy environment in which our employees, visitors and customers can carry out their business.

We firmly believe in and are committed to ensuring that our operations are carried out in a way that ensures the health and safety of everyone.

We will not produce or render any service likely to cause an accident or exposure that may result in personal injury, damage to equipment or loss in process. Each member of our organization is responsible for health and safety and will be held accountable for their actions.

Any and all other policies and procedures must support and comply with this policy statement.

Environmental Policy

SYNERGETIC is committed to leading the industry in minimising the impact of its activities on the environment.

  1. Minimise waste by evaluating operations and ensuring they are as efficient as possible.
  2. Actively promote recycling both internally and amongst its customers and suppliers.
  3. Source and promote a product range to minimise the environmental impact of both production and distribution.
  4. Discourage the use of plastic and other non‑biodegradable elements if and where an alternate can be readily used.

Professional Ethics

We are professionally committed to carrying out business in a responsible, ethical and justifiable manner. We take the initiative and work supportively and collaboratively, making our world a better place to live and do business.

SYNERGETIC Professional Ethics includes but is not limited to practices such as:

  1. Safeguarding confidential information.
  2. Rendering impartial, independent advice.
  3. Accepting only those client engagements where we are qualified to perform.
  4. Agreeing with the client in advance on the basis of professional charges.
  5. Developing realistic and practical solutions to client problems.

Privacy Policy

Last updated: 12-Oct-2026

Synergetic Shipping Technologies Pvt. Ltd. (“Synergetic”, “we”, “our”, or “us”) is committed to protecting the privacy of visitors, clients, and users of our website and digital platforms.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, interact with our content, advertisements, or submit information through online forms.

1

Information We Collect

1. Information You Provide Voluntarily

We may collect personal and business information when you:

  • Submit enquiry or contact forms
  • Register interest in our products or services
  • Download materials or request access to platforms
  • Communicate with us via email or digital channels

This may include:

  • Name
  • Email address
  • Company name
  • Job title
  • Phone number
  • Business or operational details you choose to share

2. Information Collected Automatically

When you visit our website, we may automatically collect certain information such as:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages viewed and time spent
  • Referring website or advertisement source

This information is collected for analytics, security, and performance monitoring.

2

How We Use Your Information

We use collected information to:

  • Respond to enquiries and communicate with you
  • Provide information about our products, services, and solutions
  • Improve website functionality and user experience
  • Monitor website usage and performance
  • Measure and optimise advertising and marketing activities
  • Comply with legal and regulatory obligations
We do not sell or rent personal data to third parties.
3

Advertising, Analytics & Tracking

Our website may use analytics and advertising tools to understand visitor behaviour and improve outreach. These tools may include:

  • Advertising platforms (such as LinkedIn or similar)
  • Website analytics and performance measurement tools

Such technologies may collect:

  • Website interaction data
  • Form submission events
  • Advertisement engagement and conversion metrics

This data is used only for business analytics, campaign measurement, and service improvement purposes.

4

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help ensure proper website functionality and provide insights into usage patterns.

How We Use Cookies

We use cookies for:

  • Essential website operation
  • Website traffic analysis
  • Advertising and campaign performance tracking
  • Improving website performance and content relevance

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect website functionality.

By continuing to use this website, you consent to the use of cookies as described in this policy.

5

Data Sharing & Disclosure

We may share information:

  • With trusted service providers supporting our operations
  • When required by law, regulation, or legal process
  • To protect our legal rights or prevent misuse of our services

All third-party service providers are required to maintain appropriate data protection standards.

6

Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.

7

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.

8

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information held about you
  • Request correction or deletion of your information
  • Withdraw consent for communications

Requests can be submitted using the contact details below.

9

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10

Your Rights under India's DPDP Act 2023 and Grievance Officer

Where the Digital Personal Data Protection Act, 2023 (India) applies, you have the right to obtain information about the personal data we process, to request its correction, completion, updating or erasure, to withdraw consent at any time, to nominate another person to exercise your rights, and to have your grievances addressed.

Grievance Officer: Mr. Saurabh Sambyal, Synergetic Shipping Technologies Pvt. Ltd. Email: admin@synergeticshippingsolutions.com. We will acknowledge and respond to grievances within the time required by law.

11

Cookie Choices and Google reCAPTCHA

On your first visit we ask for your consent before setting analytics or marketing cookies. You can change your choices at any time using the "Cookie settings" link in the website footer. Essential cookies needed for the site to work are always active.

Our forms are protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

12

Quality and Information Security Policies

Synergetic Shipping Technologies is certified to ISO 9001:2015 (quality management) and ISO/IEC 27001:2022 (information security) and is CMMI Level 3. Our Quality Policy and Information Security Policy are available to clients and prospective clients on request at admin@synergeticshippingsolutions.com.

13

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Visit websiteEmail admin@synergeticshippingsolutions.com
Synergetic Shipping Technologies Pvt. Ltd.

Frequently asked questions

How does Synergetic protect personal data?

Synergetic Shipping Technologies is certified to ISO 27001:2022 for information security. Personal data submitted through the website is used only to respond to your enquiry and is not sold to third parties; see the privacy policy above for details.

Who is Synergetic's grievance officer?

Mr. Saurabh Sambyal is the grievance officer for Synergetic Shipping Technologies. Questions or complaints about personal data or these policies can be sent to him at admin@synergeticshippingsolutions.com.

Can I see Synergetic's quality and information security policies?

Yes. Synergetic Shipping Technologies is certified to ISO 9001:2015, ISO 27001:2022 and CMMI Level 3, and its quality and information security policies are available on request from admin@synergeticshippingsolutions.com.

How can I ask for my data to be deleted?

Email admin@synergeticshippingsolutions.com with your request and the email address you used, and we will respond as described in the privacy policy.